Contact Us

To contact us please email with your enquiry.

If you prefer you can call us on 0300 100 0021. Lines are open from 9am to 5pm Monday to Friday.

About Us

Help to Buy South West, Templar House, Collett Way, Newton Abbot, TQ12 4PH

Telephone: 0300 100 0021

Help to Buy South West is a 'not for profit' organisation providing the opportunity for people to achieve the dream of buying their home. We are the first point of contact for anyone who cannot afford to buy a home on the open market and we offer a range of affordable options.

We have been appointed this role by Homes England, the government body that funds affordable new homes, as one of its 9 Help to Buy Agents. Help to Buy South West is the Help to Buy Agent for South West England.

A Help to Buy Agent is a one stop shop, allowing you to apply for a whole host of schemes and developments regardless of the supplier, and operate under the 'Help to Buy' brand.

Help to Buy South West is operated by New Horizon Homes Limited (trading as 'Horizon Homes') and Sovereign Living Limited. Horizon Homes is registered in England Company no: 07625039, registered office: Templar House, Collett Way, Newton Abbot, Devon, TQ12 4PH.


If you, or someone you know, would like a copy of any of Help to Buy South West information on CD or audio tape, in large print, in Braille or translated into another language, please let us know by calling 0300 100 0021 or emailing


Browsealoud reads web pages aloud for people who find it difficult to read online. Reading large amounts of text on screen can be difficult for those with literacy and visual impairments.

BrowseAloud is:

  • Free to download
  • Easy to use - just place your mouse-pointer on a page and BrowseAloud starts reading

Click the icon below to download BrowseAloud as a free download now.

Download and Install Browsealoud

The BrowseAloud download is 13-14 MB and is also specially-designed to be firewall-friendly

BrowseAloud Video Tour

The BrowseAloud video tour will assist you on how to use BrowseAloud, access the options and change the way BrowseAloud will read content aloud to you. Please ensure that you have javavscript enabled and adobe flash player installed.

Click the icon below to access the video tours.

Browsealoud Video Tour

Text Updates From Help to Buy South West

You can opt to receive periodic updates from Help to Buy South West by sending the words follow swhelptobuy to 86444. This service is provided by Twitter.

The service provided by Twitter is a free service; both Twitter and Help to Buy South West do not charge you to use it, even via SMS.

If you do use this service provided by Twitter via text message on your phone, your mobile carrier may charge you for those messages according to your service plan.

So, depending on your service provider and your text plan, you might see usage charges from your carrier for text messaging. Your carrier will charge you for text messages from Twitter in the same way as text messages from someone you know.

If you have an unlimited texting plan, you won't be charged. If your plan only allows a certain number of texts per month, you'll be charged for texts that go over that number, whether or not they came from Twitter. If you pay-per-message, you will be charged by your carrier for the messages sent from Twitter

If you don't want to deal with message counting, try using the updates on our homepage rather than requesting updates from the SMS service.

If you sign up and then no longer wish to receive updates simply send STOP to 86444.